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Ron WildRon Wild 

Customer Portal User access to Product Attachments

I have a Sites implementation that displays Product attachments (jpegs, png, etc) along side Product details ...

The page displays everything correctly for the guest user license.  But when a guest user logs in and becomes a customer portal user, the user can no longer view the attachments.  Product details (name, description, etc.) are still visible.

 

I have a custom profile that I assign to each customer portal user (license = "Customer Portal Manager") and see

that there are options to enable read access for:

 

Accounts,

Assets,

Cases,

Contacts,

Documents,

Ideas,

and Solutions

 

...but not Attachments or Products.  

 

 

The guest profile on the other hand, has options for read/create on 

Accounts,

Assets,

Cases,

Contacts,

Contracts,

Documents,

Ideas,

Leads,

Opportunities,

Pricebooks,

Products,

and Solutions

 

Does the customer portal user have read access to fewer standard objects than the guest user?

 

And how can I enable read-access on Product Attachments on the customer portal profile?

 

Thanks,

Ron

 

 

Best Answer chosen by Admin (Salesforce Developers) 
aalbertaalbert
As you noticed, Customer Portal doesn't have access to the standard Product object. Can you use the Partner Portal which does have access to that object? Or you could use a custom Product object?