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Volker_factory42
Unable to delete recordtype relatd to Customer Portal Manager
I have a problem regarding profile "Customer Portal Manager". I have a custom object with recordtype related to this profil. I want to delete this recordtype, but it's not possible depending on this relation.
I don't have access to this profile to deactivate this relation. I also asked Support for salesforce with a link as possible solution, but it's also not working:
http://instance.salesforce.com/setup/ui/profilerecordtypeedit.jsp?id=ProfileID&tid=Object
So any ideas how to fix it?
Volker,
Customer portal manager profile in your org is not using the record type in question.
you can see that by looking at the profile details
setup> administration setup> manage users > profiles> customer portal manager
you might be having one of the following two issues:
All Answers
Hi Bulent,
thank you for your feedback, but my problem is that Sites are not activated yet in this org.
I have this profile but no Sites Access.
Do I have to activate Site to fix this problem?
seems like I missundersttod. So this not related to sites.
you have a record type that is in use by a portal profile but you don't have access to the portal profile?
please email me your org id, record type name, the related object name and the profile name that is given via the error
Volker,
Customer portal manager profile in your org is not using the record type in question.
you can see that by looking at the profile details
setup> administration setup> manage users > profiles> customer portal manager
you might be having one of the following two issues: