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satejs Custom authentication in customer portal
I am just getting started with Ideas, following steps from the Ideas blog (http://blogs.salesforce.com/ideas/2008/11/ideas-public-si.html). I looked around the discussion forums and help documents but I could not find a definite yay / nay for whether we can integrate delegated authentication with customer portal. What I am looking for is for self-registration and login in customer portal to talk to our organization's authentication and user management.
You can use delegated authentication with customer portal. Take a look at the following document:
https://na1.salesforce.com/help/doc/en/salesforce_single_sign_on.pdf
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You can use delegated authentication with customer portal. Take a look at the following document:
https://na1.salesforce.com/help/doc/en/salesforce_single_sign_on.pdf
Thanks, I had looked at this document briefly but I did not realize that it applies to all of Salesforce functionality including Customer Portal.
Small follow-up question - does this document cover the self-registration case of the Customer Portal? What happens when a user creates an account using self-registration? How can our authentication web service determine what user in our organization that new account maps to? Is there any guidance for how we can handle this?
self service registration wouldn't work out of the box.
the best to move this logic to the place where you manage the user credentials. With this all we do is check user credentials with the delegated service.