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satejssatejs 

Granting edit / delete permissions for ideas to customer portal users

I have set up a public site that uses customer portal to expose ideas to registered users. Users are able to create and view ideas, but unable to edit or delete ideas, even their own. I figured I should grant these permissions by changing the standard object permissions for the Customer Portal Manager Standard profile, but the administration UI lets me change only the View and Create permissions. I also tried to see if I could enable some sharing rules, but Idea is not one of the objects for which I can create sharing rules.

 

I am able to edit and delete ideas from the Ideas tab within my Salesforce dashboard, so I am wondering if this functionality is unavailable to Customer Portal users. Is that the case?

Best Answer chosen by Admin (Salesforce Developers) 
nori_ideasnori_ideas

Hey there,

 

Unfortunately you can't grant Edit Delete access to customer portal users. Only full licenses can do it.

 

Portal users are restricted to create and read on ideas.