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amr.rsamr.rs 

How to access Chat Logs / History?

Hi,

 

How to access Chat History / Logs in the Summer '12 Release Chatter Messenger.

 

Please advise.

 

Thanks.

 

Regards,

AMR.

Jia HuJia Hu
There is no Chat History or logs for Chatter Messenger....
db_ghdsdb_ghds

Yes you can access them, but only through the Salesforce in-browser chatter interface, not the Chatter Desktop app. Extremely irritating. Salesforce, we would love it if Chatter Desktop could retrieve chat histories. If it is being worked on, let us know so that I can recommend the system for use in our company!

 

EDIT: ...history is only saved for 72 hours.. We won't be able to use messenger company wide until it becomes a more full featured cloud Instant Message application. Please work on this!
Sonam_SFDCSonam_SFDC

Hi,

 

Thanks for expressing your interest in this feature, would appreciate if you can promote this idea on our Idea exchange:

https://success.salesforce.com/ideaView?id=08730000000kdgFAAQ so the team knows the demand and can prioritize accordingly.

 

Every vote counts..I've voted once!