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JoshGuiJoshGui 

HTTPS Certificate not valid - mismatched host name

Our sites are not being able to be used with https.  It appears that the certificate salesforce has for SSL is not valid.  our site is

 

https://hhs.force.com/

 

When I look at the certificate, it has been issued for slotmatching3.salesforce.com by Akamai Subordinate CA 3.

 

We use sites for entering form information for an application, and it is essential that our customers use https.  Is anybody else having this problem?  Does anyone have any information about this?

 

I opened a support ticket early yesterday and they are still "researching..."

 

Looking through the documentation below, I found this, which is happening even though ours is out of a production org.

 

"Only production organizations have the valid secure.force.com SSL certificates to access sites using HTTPS.
Note: If a site within a sandbox (non-production) organization is accessed using HTTPS, a certificate name
mismatch warning may appear."

 

reference: https://login.salesforce.com/help/doc/en/salesforce_platform_portal_implementation_guide.pdf

Best Answer chosen by Admin (Salesforce Developers) 
Ryan-GuestRyan-Guest

You need to use the secure URL:

 

https://hhs.secure.force.com

All Answers

Andy BoettcherAndy Boettcher

Sounds like a glitch to me.  I just logged into one of the orgs that I work with that has a custom *.force.com Sites domain and theirs is working just fine.  I would advise you keep pestering support on it.

Ryan-GuestRyan-Guest

You need to use the secure URL:

 

https://hhs.secure.force.com

This was selected as the best answer