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sam4n6sam4n6 

Custom web address issue

Hi,

 

I set my CNAME records and tried to get a custom web address working, custom web address would not be accepted in sites and said there were no CNAME records when there clearly were (DNS lookups).   Are dashes "-" accepted in a Sites custom address?

 

When I tried to navigate to my page I got "na7" domain login page, permissions should be fine as I had web forwarding working to the site ealrier before trying the CNAME.

 

Thanks for any assistance.

RyanGuestRyanGuest

It can take up to 24 hours for the CNAME to propagate to the Salesforce DNS servers. If it's been under 24 hours, I suggest waiting a few hours then trying again.

 

The fact that it redirects to na7.salesforce.com means that the CNAME is probably setup correctly on your local DNS provider.