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chatteranalystchatteranalyst 

Chatter

How can I get started to get access to my companys chatter database? What all do I need? I think the Chatter data is hosted by Salesforce. So do I have to contact Salesforce? Please help !!

jody_blyjody_bly

Your organization's Chatter data is stored in Salesforce. You can access it programmatically using the SOAP API, the REST API, the Chatter REST API, and Chatter in Apex. 

 

To see the data available using the SOAP API and REST API, see the Salesforce Object Reference:

http://www.salesforce.com/us/developer/docs/object_reference/

http://www.salesforce.com/us/developer/docs/object_reference/Content/RelationshipsOfChatterObjects.htm

 

Chatter REST API is designed for making user interfaces. Use it to make a mobile or web app that integrates with your Chatter data:

http://www.salesforce.com/us/developer/docs/chatterapi/Content/intro_what_is_chatter_connect.htm

 

 

To create a custom Chatter experience in Salesforce, use Chatter in Apex:

http://www.salesforce.com/us/developer/docs/apexcode/Content/connectAPI_overview.htm

 

What are you trying to do? 

 

 

chatteranalystchatteranalyst

I am trying to obtain chatter posts and associated comments made by all users of my organization( lets say for the past month). I need to analyze if certain keywords are present in those posts and do some data mining.

 

Could you help me how to write an API or what tools do I need? Thank you for your prompt reply