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Babbagec Trouble with useDefaultRule when updating cases
I'm working on an S-control for updating multiple attributes on one or more cases at a time. The particular problem I'm having is that while I can successfully change the Department_Assigned__c custom field, the assignment rules specified for cases don't seem to be getting applied, and case owner is remaining unchanged. If I understand the 9.0 Ajax documentation, I should be able to use something like the following:
sforce.connection.useDefaultRule = "true";
sforce.connection.update(recordsToUpdate, callback);
If I manually edit a case and change the Department_Assigned__c custom field, the case owner changes correctly. I've also tried using sforce.connection.assignmentRuleID = "the_assignment_rule_id", but still no luck. Any tips would be greatly appreciated.
sforce.connection.useDefaultRule = "true";
sforce.connection.update(recordsToUpdate, callback);
If I manually edit a case and change the Department_Assigned__c custom field, the case owner changes correctly. I've also tried using sforce.connection.assignmentRuleID = "the_assignment_rule_id", but still no luck. Any tips would be greatly appreciated.
sforce.connection.assignmentRuleHeader = {};
sforce.connection.assignmentRuleHeader.useDefaultRule = true;
I think the documentation is wrong, sorry.
http://www.salesforce.com/us/developer/docs/ajax/index_CSH.htm#sforce_api_ajax_headers.htm
Thank you.