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certi_vimal
Managing Unit should only see some of records of its agents
Hi,
My Customer deals with Insurance Business.
There is a unit call PAM which manages work of some Agents. However, he should only have access to some of the records owned by Agents. Example only 20 of 100 records owned by agent. Can anyone give me some insights as to how can I try to fulfil this requirement?
Is Sharing Rules the only way out or is their any other elegant solution?
Thanks,
Vimal
If it is 20 records you can do by manual sharing
You can probably write an apex sharing rule (trigger) based on criteria. This would help you to avoid manual sharing of record everytime it is created.