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bitHead Open CTI - Click-To-Call List of recent callers ?
Hi,
I'm working on my Open CTI Softphone, and my goal is to provide as much of the functionality that you'd seen in the desktop install version as possible. At the moment I'm trying to figure out a way to pull recent callers from Salesforce, so I can integrate them into my softphone (scollable section), with active Click to Call against them. The idea being someone can call a recent caller back very easily.
Does anyone know how to pull recent caller information from Salesfoce ?...I'm not seeing it in the Open CTI Developers Guide.
Thanks,
Barry