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SBNSBN 

Importing articles using dataloader

Hi,

 

while  trying to Import the CSV file into the salesforce sandbox through data loader into article types

 

1) I couldnt map the data category group during mapping ( I mean there is no such field shows up in data loader in order to map the column in the file from the article type object). So how to get the salesforce data category field in the data loader fromt he article type object?

 

2) By referecing the below link, it was mentioned that only HTML file path needs to be provided into the rich text editor fields in the articles while importing, but i could import the raw text. Does this happen only in Developer sandbox or in production too ?

 

http://na7.salesforce.com/help/doc/en/knowledge_article_importer_02csv.htm

 

Thanks