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daniel1110daniel1110 

Leads where IsConverted=True is buried

I have some lead records that are buried under Leads and I cannot view them because the view filter criteria does not extend to what I need.

 

The records that are "buried" are Leads where IsConverted=True

 

I have these records pulling from the All leads report, but I cannot manage these records because I cannot view them from the lead object.

 

Can someone provide some light on this?

 

Thank you.

Best Answer chosen by Admin (Salesforce Developers) 
Jeff MayJeff May

Converted Leads are those that have been 'converted' into Contact Records. The Lead record is locked and read-only.   No changes at all can be made to it.