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CoolSurenCoolSuren 

salesforce integration with OTRS (ticket requesting system)

Hi All,

 

 I am trying to integrate salesforce with OTRS(open source ticket request system) system. if any one have a idea in this, please give me a procedure. its urgent task. 

 
 
 
 
Suren k
Orbit Innovations pvt ltd
Vinita_SFDCVinita_SFDC

Hello,

 

There is no existing app for this. I would suggest you to integrate it with either SOAP or REST API.

 

Rest Api guide: http://www.salesforce.com/us/developer/docs/api_rest/

 

Soap api guide: http://www.salesforce.com/us/developer/docs/api/