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willardwillard 

Cannot get Login Access Policies updated

I have my own personal developer org and I'm trying to play around with sharing settings.  I found this article to help out with logging in as different users: http://help.salesforce.com/apex/HTViewSolution?id=000089838&language=en_US

 

However, whenever I try to contact salesforce, it says I am unauthorized.  I am assuming it's b/c this is a free developer org.  Is that the case, or am I just not going the right way in contacting salesforce?

 

The way that I did it was to click the 'help' link at the top right corner of the page, click 'Contact Support', and then click 'Open A Case'.  It always brings me back to the Salesforce Help homepage (https://help.salesforce.com/hthome?err=1)

 

Any ideas on how to contact salesforce support to get this enabled in my org?

digamber.prasaddigamber.prasad

Hi,

 

You are right, you are getting unauthorized message because you are trying to do it from free developer org. I can think of couple of options to open a case with salesforce:-

 

1. If you have access to any production org, you can follow the process said in above document.

2. If you have access to partner portal, from there too you can open a case.

 

Apart from above two, I think you can open a case through phone call too, haven't tried it though.

 

Regards,

Digamber Prasad