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AndyPandyAndyPandy 

Mobile Page Layouts (Tab-Key Order Issue)

Hi All,

 

I’ve been playing around with Page Layouts, but it appears, despite which option I choose for any section within a page layout, that the mobile version of the page layout, always reads with a “tab-key order” of left-right.

 

For example – I have a two column section on an Account Page Layout, which, on the laptop, has a “Tab-Key order” of Top-Down – which looks like:

 

Column 1 | Column 2

Email 1     | Phone 1

Email 2     | Phone 2

Email 3     | Phone 3

 

However, on the phone, that equates to the following, regardless of whether I chose a “tab key order” of Top-Down or Left-Right:

 

Email 1

Phone 1

Email 2

Phone 2

Email 3

Phone 3

 

But what I want is:

 

Email 1

Email 2

Email 3

Phone 1

Phone 2

Phone 3

 

Is there any way of preserving the laptop page layout format, and also having it appear as I want in the mobile?

 

Many thanks,

 

Andy

Russell__cRussell__c

While this thread is ancient the issue persists in today's world of Salesforce Touch. I had the same issue and posed this question on the Success community and was told that it must be a bug, mobile/Touch should follow tab-key order. I was asked to submit a case. I'll update when I hear back.