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Stuart W RossStuart W Ross 

Chatter News Alerts - Setup Issue

I was able to successfully install the Chatter News Alert application. The setup/configuration procedures, steps 1 and 2 were followed without issue.


The fields were added to the Page Layout "Account" per instructions. 

In attempting to test the app from an Account Page, the App field "Chatter News Alerts Status" which is a listbox with a field option to "sign-up" appears to be inactive (grey out and unable to select). 

 

I was able to run a successful test on the app apex.

 

Any suggestions or similar expeirence?

 

Thanks in advance.

 

Stuart

SoporteICOSoporteICO

Hi, Stuart, Did you resolved your issue? I have the same problem.

 

Thanks,

 

 

StaceyUSStaceyUS

Hi Stuart,

 

Not sure if you ever resolved your issue, but I thought that I would reply just in case.

 

You have to associate the Chatter News Alerts Status picklist values with the record types that are going to use this function.

 

Setup

   Customize

      Accounts

         Record Types

            Click on the Record Type Label

                Click on "Edit" next to Chatter News Alerts Status

                    Select Sign Up and Cancel from the Available Values and move over to Selected Values

                        Save

 

You will then be able to access the picklist values.

 

Thanks

Stacey