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Again Again s-control to look up contact and account and prepopulate Case with this data
Hi,
I've started writing an s-control that will be launched as a url link from a custom object. It takes the custom object ID, and looks up a contact ID (contact ID is stored with the custom object).
I have this part working - I now need to take this contactID, and make the s-control redirect to a new case page, and insert the relevant contact. Two questions:
1. How do I achieve the redirect? I only know how to make an s-control display or update data - not look up and then open another form in its own window.
2. If my contactID xxxxxxx is for John Smith - and there are multiple John Smith's in the system, how do I give this to the Case page? I can put "John Smith" into the contact field on the case, but then it will ask the user to select the correct John Smith. If I put a contact ID in there, SF doesn't recognize it. What would the correct thing be to do?
Thanks!
Ok, I've resolved part of this
The link looks like this:
https://na4.salesforce.com/500/e?retURL=%2F0033000000I40Lt&def_contact_id=0033000000I40LtAAJ&RecordType=01260000000DJI9
&00N60000001HzE2=0013000000CfzYuAAJ
def_contact_id provides the correct contact.
window.location = redirectstring; --> this does the redirect to a new window.
Now I only have one question left: how can I create a URLstring to an s-control? In other words, I don't want to create a "custom link" where I choose type "s-control" - I want to construct my own URL that will point to the s-control. This URL string I put in an ordinary text field, so that I add the URL string to a related list display - cuts out one more click for my users. Thanks ...
HYPERLINK("https://na4.salesforce.com/servlet/servlet.Integration?lid=01N600000008nOM&eid="&{!Id}&"&enc=UTF-8", "Create Case.")