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Force.com IDE - not supported by salesforce.com?

I have recently raised a support request to do with the Force.com IDE (the 'plugin' for eclipse):


I am getting the following messages when I try to fetch a very large 'dashboards' and 'reports' resource using 'Refresh from server' or through "Add/Remove metadata components". LIMIT_EXCEEDED: Too many files retrieved in a single retrieve call, limit is 1500 (LIMIT_EXCEEDED)


I can't find a work around for this. Is there a way to increase this limit or retrieve the resources outside of the API?




Having reviewed your screen shot I see that you are using a developer tool and this is not supported by Salesforce


Let me guide you to the following website where you can post your developer question








Please see attached.

I looked on developerforce before contacting support, I can't find any
answer to my problem.




Yes thanks for this screenshot
But we dont support any coding

This is code that is designed by developers
And NOT Salesforce developers so we wouldnt be able to troubleshoot it
This is why I directed you to the developer website
Perhaps try contacting Eclipse themseleves and they designed it
Hope this helps
But I can be of no further assistance

Is this correct? The rep seems to think its a code issue, which it isn't. Its merely an issue with retrieving objects from sf.com. I am quite suprised to be told that the Force.com IDE is not supported by salesforce.







The Force.com IDE is a supported developer tool created by salesforce.com (not the Eclipse Foundation).  I'm sorry the support rep you contacted was misinformed, and I've contacted our Support organizaton to ensure this doesn't happen again.


To answer your initial question,the Force.com IDE effectively is limited to 1500 components per project.  The Metadata API (which the Force.com IDE uses to communicate with the server) enforces these limits per deploy/retrieve transaction.  While technically you could have more than 1500 in an IDE project if you never save/refresh more than 1500 at a time, in practical terms it's better to break up your work into multiple projects.



salesforce.com Product Manager