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gstockton
Changing Account Owner
I recently did a bulk import of contacts. I had assigned all of these to the supervisor Sylvia, however, when I run a contact report, I can see that several of these newly created contacts have Sylvia as the Contact Owner, but the Account is actually owned by Mark.
What I would like to do is fix this using Exel, however, when I download these contacts, the Account Owner field is not present. Why would it be present in a report, but not present in downloaded info in Excel. Is there some other way I could accomplish this?
In Salesforce, I would need to manually re-assign each and every one back to the proper account owner.
If I understand you correctly you need to change the account owner to Mark for all of the accounts that were added with Sylvia as the contact owner.
To answer you question of why it is available in a report but not in the excel is that the report queries multiple tables while the excel connector only does one table at a time. You can do a join of sort. Go here to find the details on how: http://sforce.sourceforge.net/excel/index.htm
If these are all new accounts as well that were added all is not lost though. You could get at the account information by creating a excel query where the created date equaled the date in which you did the bulk import. This may provide you with the accounts you are looking for. If not try the join methods shown in the above link.
With QueryAmp, you can download the account id, account owner, contact Id and contact owner with one query. Then filter the returned list to show where the account owner does not equal the contact owner.
Then you can easily change the owner id to the proper value.