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SanDiegoCRM Long Text returns max of 1023 chars?
I created a Long Text field (32,000 chars) in the Leads section, inserted data into that field successfully via the Excel Connector (some had 5,000 chars!). I can see all the data in SFDC.
However, when I use the Excel Connector to return the Long Text data, it maxes-out at 1023 characters. Is this a bug? Has anyone found a work-around to get the Excel connector to return > 1023 chars from a Long Text field?
Thanks!!
However, when I use the Excel Connector to return the Long Text data, it maxes-out at 1023 characters. Is this a bug? Has anyone found a work-around to get the Excel connector to return > 1023 chars from a Long Text field?
Thanks!!
The Connector has a hard-coded limit of 1023 characters.
I created a workaround to fix this issue for me, but I'm not sure if there is a "fix" from the sforce connector creator(s).
Workaround:
1. Open Excel
2. Press Alt-F11 to open the Microsoft Visual Basic Editor
3. In the Projects window, drill down to: sforce_connector (sforce_connect.xla) --> Modules --> utils
4. Double-click the utils to open it
5. Press Ctrl-F to open the Find window
6. Type: .Cells(row, j).value = Left(so.Item(name).value, 1023)
7. Click Find
8. Close the Find window
9. Modify the 1023 character limit value to the desired value (I'm unsure if there is a limit to how big you can go, but, I made it 10230 and it seemed to work ok)
10. Click File-->"Save sforce_connect.xla"
Note: This change will need to be done on all PC's running the sheet your using to pull data from.
I was only able to test this out on Excel 2007, but it "may" work for Excel 2003 as well.
This is probably too late for the original poster, but, when I checked out this posting there were just over 10,000 views of this post, so I'm guessing that others are running into a similar issue. Since I couldn't find an answer online, I ended up debugging the connector code and worked out the workaround above.
Hope this helps someone else too. :)
All Answers
The Connector has a hard-coded limit of 1023 characters.
I created a workaround to fix this issue for me, but I'm not sure if there is a "fix" from the sforce connector creator(s).
Workaround:
1. Open Excel
2. Press Alt-F11 to open the Microsoft Visual Basic Editor
3. In the Projects window, drill down to: sforce_connector (sforce_connect.xla) --> Modules --> utils
4. Double-click the utils to open it
5. Press Ctrl-F to open the Find window
6. Type: .Cells(row, j).value = Left(so.Item(name).value, 1023)
7. Click Find
8. Close the Find window
9. Modify the 1023 character limit value to the desired value (I'm unsure if there is a limit to how big you can go, but, I made it 10230 and it seemed to work ok)
10. Click File-->"Save sforce_connect.xla"
Note: This change will need to be done on all PC's running the sheet your using to pull data from.
I was only able to test this out on Excel 2007, but it "may" work for Excel 2003 as well.
This is probably too late for the original poster, but, when I checked out this posting there were just over 10,000 views of this post, so I'm guessing that others are running into a similar issue. Since I couldn't find an answer online, I ended up debugging the connector code and worked out the workaround above.
Hope this helps someone else too. :)
Hi there,
I think I have a similar sort of problem, although the fix about doesn't seem to fix my issue. I've created a custom object of which one of the fields is 'Product'. I'm uploading valid Product names in this column (i.e. the correct names of Products that I know are active), but get the error message 'Value too large max length: 18 Your length: 33'. I worked out that it was the Product field that is causing this error by counting the characters!
Does anyone have any ideas how to fix this / get round it? I've tried uploading the Product IDs instead of the Product Name but this doesn't seem to work :-(
Thanks,
Claire