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maneeshmaneesh 

Connecting phone with computer using open cti

How can i connect my phone with the computer? What should be the port specifications? Is it neccessory to connect the phone with same number in the contact for call center app?

 

thanks in advance

Ashish_SFDCAshish_SFDC
Hi Maneesh,

Not exactly sure but see thelinks below which can be of help,

https://wiki.developerforce.com/page/Troubleshooting_Your_CTI_Adapter

http://www.salesforce.com/us/developer/docs/api_cti/api_cti.pdf

http://www.salesforce.com/us/developer/docs/api_cti/index.htm

http://www.salesforce.com/us/developer/docs/api_cti/Content/sforce_api_cti_sample_js.htm

http://opencti.blogspot.in/2013/03/setup-open-cti-call-center-and.html

http://opencti.blogspot.in/

Regards,
Ashish