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krish99krish99 

unable to login into sandbox

HI,

 I am unable to Login into Sandbox account,Actually we have 3 Production Environment[3 different admins] for this production account i have only one sandbox Account,in that 3 production accounts i changed one of my production password by using that new password i can't able to login into sandbox account may i know what i have to do.. How can i solve this issuse.the 3 production environment having different logins, and different passwords.
PrasheelaPrasheela
HI,

what is the error you are getting during login into sandbox.
krish99krish99
@Prasheela,

     I am getting Salesforce

               Your login attempt has failed. The username or password may be incorrect, or your location or login time may be restricted. Please contact the administrator at your company for help.
PrasheelaPrasheela
If you tried to login many times with wrong credentials  you will get this kind of error,   you should be able to click https://test.salesforce.com/secur/forgotpassword.jsp  link to reset if you're locked out.