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william1.390506530291986E12
Schedule Callback Button
I am trying to create a custom button similiar to log a call. I am lost. I need to figure out the beginning of the code. So when a rep hits Schedule a callback it pops up a window with a calendar which they can then choose and it logs an activity!!! Please Help. Beginner Force.com user. Thank you
The best way to do this is to create a button that creates a task.
To define the account, contact, app, case, you must define this in the link. The cool thing with this is that you can also make certain fields populate by themselves by simply writing more in the link on the button.
Please explain where you would like to put the Schedule the call back button and what activity is it linked to. Then i can help you most definately as i have just doen this in our company.
I'm only 17 and also a beginner in code writing, but with the help of this great online comunity got i to work...
Will be glad to help...
Bryn
You can automatically fill out standard SF feilds using a custom button along with "&tsk#= value you want" in the link.
replace the "#" with the feild you want...see codes below(if the feild you want is missing play around with the numbers to get the right feild. I dont have the all the task feilds on my page layout hence the missing numbers). This minimizes the amount of entering...
3 is Contact Name
4 is Account Name
7 is Status
11 is Case Origin
14 is Subject
15 is Description
Hope this makes sense and helps.
Bryn