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Gerry_MarlettaGerry_Marletta 

Reset Sandbox login User name

Hi everyone,

Our company is in a situation where we had to sever ties with a developer, and the developer was using our administrators sandbox login information.  We were able to reset our admins password - however the development work the developer was doing for us is still trying to log in every 5 minutes to refresh data, using our admins account.  Our admins sandbox account is now ALWAYS locked - we can unlock by having another admin login to the sandbox, but after 5 mins the account locks again.  Is there a way to change the sandbox name so "admin@company.com.sandboxname" becomes "admin@companyname.differentsandboxname"?
Satish_SFDCSatish_SFDC
I dont think this is possible. I may be wrong though. You may contact Salesforce Support for that.

But i was wondering how the account locks itself. Is there any code which does that. Probably you can remove the code which does that.

Regards,
Satish Kumar