+ Start a Discussion

what is the maximum active entitlement process EE has?

Hi, I have a EE org and i would like to know what is the maximum active entitlement process can i have? i checked through http://na10.salesforce.com/help/pdfs/en/salesforce_app_limits_cheatsheet.pdf and it mentioned 20 entitlement process but in my sandbox i am able to create 25 active entitlement process. so what is the actual maximum entitlement process can i have?
Hi , 

You can create up to 1000 entitlement processes and include up to ten milestones in each entitlement process. Be sure to create milestones before creating entitlement processes.


Please note that: Maximum number of Entitlement Processes is 1,000 and for Maximum number of Milestones on an Entitlement process the default is 10 and maximum limit is 2