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Vinay Chaturvedi_SFDCVinay Chaturvedi_SFDC 

Community self registration issue

Hi,
Community self registration page is not working.When an external user wants to self register.The error appearing is "Your request can't be processed.site administrator has been alerted".
Normally,external users when created a contact is also created which  should be connected with an account.
When  a user tries to sign up,user isnt created but contact is created for that account.
Also,Site Administrator is recieving the below mail:
"ABC Community has reached the available portal license limit. Registration from ABC Community are not able to create portal users. "
Please help me resolve this issue.
Vinita_SFDCVinita_SFDC
Hi,

Your portal license limit has been reached. Reach out to your account executive for purchasing more licenses.