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utkarsh.ugale1.3932383578659E12utkarsh.ugale1.3932383578659E12 

Salesforce CTI

Hello Guys,

I am trying to integrate my application with salesforce CTI ( Computer Telephony Integration). 
I am reserching related articales for that. It will be greate help if anyone can post a best for this.

Also, Can anybody tell me it salesforce CTI works with only users having Service cloud licenses.

Thanks
Utkarsh
Best Answer chosen by utkarsh.ugale1.3932383578659E12
sfdc integrator.ax1790sfdc integrator.ax1790
Hi,
Please find the below link  for cti integration 
http://wiki.developerforce.com/page/CTI_Toolkit

All Answers

sfdc integrator.ax1790sfdc integrator.ax1790
Hi,
Please find the below link  for cti integration 
http://wiki.developerforce.com/page/CTI_Toolkit
This was selected as the best answer
utkarsh.ugale1.3932383578659E12utkarsh.ugale1.3932383578659E12
thanks for quick response. I am going through that doc.

Can you just tell me if it only works if user has service cloud license ? or it works with salesforce.com platform licesne too?
sfdc integrator.ax1790sfdc integrator.ax1790
yes that will work with salesforce.com platform licesne too
utkarsh.ugale1.3932383578659E12utkarsh.ugale1.3932383578659E12
thats great !!! so user do not need to buy service cloud license to use CTI_toolkit. right?

Thanks in advance
Utkarsh