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Sending user Email
Hi All,
I am creating standard user with following values .
User:{Generate_new_password__c=true, Phone=34543432, TimeZoneSidKey=Europe/London, UserPermissionsSFContentUser=true, LanguageLocaleKey=en_US, UserPreferencesContentEmailAsAndWhen=true, ProfileId=00eb0000000ct9oAAA, LocaleSidKey=en_GB, LastName=Saravanan, UserPreferencesContentNoEmail=true, EmailEncodingKey=ISO-8859-1, Email=ssaravananbtech@gmail.com, Alias=TeS, Username=ssaravananbtech@gmail.com, FirstName=Selvaraj, MobilePhone=898888665}
For insert i am using below code
Database.DMLOptions dmlo = new Database.DMLOptions();
dmlo.EmailHeader.triggerUserEmail = true;
Database.SaveResult results = database.insert(CreateUser,dmlo);
This code is sending the email to set the password for new user in one org(Sandbox) but not in other org(production). I have checked the below settings in both the org.
1.CRM Content is- Enabled (Because i am using some content related fields)
2. Email deliverability- All email
3. Checked the Test deliverability - receiving email from all IP address.
Is there any thing I need to check apart from these setting.
Thanks in advance!!
I am creating standard user with following values .
User:{Generate_new_password__c=true, Phone=34543432, TimeZoneSidKey=Europe/London, UserPermissionsSFContentUser=true, LanguageLocaleKey=en_US, UserPreferencesContentEmailAsAndWhen=true, ProfileId=00eb0000000ct9oAAA, LocaleSidKey=en_GB, LastName=Saravanan, UserPreferencesContentNoEmail=true, EmailEncodingKey=ISO-8859-1, Email=ssaravananbtech@gmail.com, Alias=TeS, Username=ssaravananbtech@gmail.com, FirstName=Selvaraj, MobilePhone=898888665}
For insert i am using below code
Database.DMLOptions dmlo = new Database.DMLOptions();
dmlo.EmailHeader.triggerUserEmail = true;
Database.SaveResult results = database.insert(CreateUser,dmlo);
This code is sending the email to set the password for new user in one org(Sandbox) but not in other org(production). I have checked the below settings in both the org.
1.CRM Content is- Enabled (Because i am using some content related fields)
2. Email deliverability- All email
3. Checked the Test deliverability - receiving email from all IP address.
Is there any thing I need to check apart from these setting.
Thanks in advance!!
Is the new user being successfully created in your production instance?
If so, what happens if you manually reset their password from within the UI? Is the notification received?
If the user is not being successfully created then you'll need to interrogate the returned SaveResult. One thought I had is that if you are attempting to create exactly the same user then this will fail for sure as the username must be unique across all Salesforce instances.
The user has been successfully created in production. If I manually reset their password the user is notified.
I have checked in Spam too.