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marcobmarcob 

Spring '14 problem: custom button causes logout in sandbox

Hi,

this week i have refreshed my sandbox. The sandbox is on CS17, which has been upgraded to Spring '14 last week. The production org is on EU2, which is still on Winter '14. 

Now, in my sandbox, users are kicked out (redirected to the login page) after a few clicks. Support told me that a custom button is causing the problem, won't get more hints because i don't have premium support (i'm just a poor developer :))

I have the strong feeling that Spring '14 is somehow part of the cause.

Anyone?

Marco
Satish_SFDCSatish_SFDC
Can you provide some more details.
I understand users are able to login and after a couple of clicks, they are getting logged out.

Are they clicking on a particular button? Support informed that a Custom button is the problem, so wanted to check if there is a particular button which users are clicking.

Regards,
Satish Kumar
marcobmarcob
Hi Satish,
it is not only that specific custom button that causes the problem, it happens when we click on any VisualForce page or custom button that is in the package.
Is this any additional info you need?
Regards,
Marco
marcobmarcob
New info: apparently my sandbox has moved from CS17 to CS18. CS18 is not on Spring 14 yet. Aplgz for the misinfo earlier!
This however does not take away my problem..
Regards,
Marco