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clouduserclouduser 

how do we send an email to chatter @ mentioned user when he doesn't have access to the record?

Salesforce doesn't send an email to the user when chatter @ mentioned user doesnt have access to the specific record. We are able to grant the record access to the user by using apex sharing but user is unable to receive the chatter @ mentioned message. Let me know if there are any thoughts to invoke the email alert even though doesnt have access to the record..
VikashVikash (Salesforce Developers) 
Hi,

Here is a link of a known issue with the workaround. Also It will keep you posted with the details on when this known issue will get fixed.
https://success.salesforce.com/issues_view?id=a1p30000000T1tqAAC
https://success.salesforce.com/issues_view?id=a1p30000000T3VCAA0

Thanks
Vikash_SFDC