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importing special characters through Apex data loader


I am trying to import few contact names with special characters trough Apex data loader inot salesforce, but the spcial characters are converted into squares and they are not imported properly as shown below.

Béat Ross-> B�at Ross
Bésem  Rejía->B�sem  Rej�a

I am using Apex data loader 29.

I followed the steps given in help section, but there was no use.

Did any face the similar issue?

Along with this you would also need to ensure the UTF-8 encoding for read, write is set on Dataloader settings.  Not sure if you have already done this as I have not seen this in your description. I usually follow the steps provided in the help link that you gave with data loader settings and it works fine.