+ Start a Discussion

Rich Text Area fails to render on portal site as of Spring 14

We are seeing that apex:inputField where field is of type Rich Text Area are suddenly not rendering on visual force pages tied to our customer portal site.  They render correctly on a recent full sandbox copy that is on Winter 14, so I have ruled out security setting issues (settings which have not been recently changed, and I opened one of the fields up security-wise to prove it was not security).

The other odd thing is that if I use "Manage External User" as an admin, on Firefox, and log into my portal for a particular contact, the fields render.  Same deal on Chrome does not.

Anyone else seeing this?  Have any suggestions?
NehalNehal (Salesforce Developers) 

I would suggest you to please do the following:

1. Make sure the browser you are using is configured per the settings found on this article (https://help.salesforce.com/apex/HTViewHelpDoc?id=getstart_browser_overview.htm&language=en_US

2. Make sure you are using the latest supported version of the browser

3- Clear history, cache and cookies and restart the browser

Hopefully this should resolve the issue.