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Help with workflow trigger
Hey there,
I have a workflow rule which is designed to create a new task and assign it another user, then change the old task to 'failed to action'.
This workflow rule is emant to trigger when this occurs:
and( (Subject = 'Call Prospective Client'), ( Expiry_Test__c = now()), (ISPICKVAL(Status, 'Not Started')) )
It is howeer not working, is it possible to trigger a workflow in this way? Would it be better to do this via a trigger?
Thank you
I have a workflow rule which is designed to create a new task and assign it another user, then change the old task to 'failed to action'.
This workflow rule is emant to trigger when this occurs:
and( (Subject = 'Call Prospective Client'), ( Expiry_Test__c = now()), (ISPICKVAL(Status, 'Not Started')) )
It is howeer not working, is it possible to trigger a workflow in this way? Would it be better to do this via a trigger?
Thank you
All Answers
Just remove this ( Expiry_Test__c = now()), from your workflow rule and please check the the workflow .
It will work now.
Thanks
Anil.B
Thank you for the reply....but the whole idea of the workflow rule is to trigger when a task has not been actioned after an alloted time. If I remove that, then the trigger will be useless.
Are you saying I cannot accomplish this with a workflow? Would a trigger perhaps work better? If so, would you by any chance be able to share some exaple code on the format?
Thank you for your time.