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Raghavendra ARaghavendra A 

Mass Enabling Contacts as Customer Users

Hi All,

We have created Communities and have configured for a group of users. Now we have around 2000+ community users who will be accessing the community. We know that we have to create them as Contact and 'Enable as Customer User' manually. But for this amount of users, the time is main factor.
  • Is there a way we can Mass enable contacts as Community Users?
  • If not, Is there any other woraround or Any App that creates Mass Community users?
  • If we use Data Loader, can we import users with Customer Community license and Roles?
Any help would be highly appreciated. Thanks a lot in advance!

Regards,
Raghu
Best Answer chosen by Raghavendra A
Ramu_SFDCRamu_SFDC
The below article might help you enable the contact and account as portal accounts in bulk

http://help.salesforce.com/apex/HTViewSolution?id=000005366&language=en_US

I came across this below post which sheds some light on this. Worth trying.
http://salesforce.stackexchange.com/questions/223/bulk-user-administration-for-customer-portal

All Answers

Ramu_SFDCRamu_SFDC
The below article might help you enable the contact and account as portal accounts in bulk

http://help.salesforce.com/apex/HTViewSolution?id=000005366&language=en_US

I came across this below post which sheds some light on this. Worth trying.
http://salesforce.stackexchange.com/questions/223/bulk-user-administration-for-customer-portal
This was selected as the best answer
Prince_sfdcPrince_sfdc
To bulk import Portal Users there are simple 3 steps :
 Create 3 CSV sheets and upload them one by one in this Order (Account, Contact, and User)
 Please make sure you add all the required fields in CSV sheets as per your org before these objects' csv upload. 

1. Portal Account upload sheet (CSV)
User-added image

2.  Portal Contact Upload Sheet : 
User-added image

 3. Portal User Upload sheet : 
User-added image
Import these CSV sheets step by step using data loader, dataloader.io, or workbench insert. Portal users will be created in bulk. 

For more details, you may refer to : 
Import Customer Portal users - Salesforce Help (https://help.salesforce.com/articleView?id=How-do-I-import-customer-portal-users-1327108655815&type=1&language=en_US&mode=1)