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Vimisha Jain
How can i able to see above role hirarchy records in role hirarchy settings? can any one clarify me please
Sonam_SFDC
Role hierarchy is setup such that users on levels up can see the data of the users below their level - if you have to open up access for lower level users to be able to access records owned by managers/their managers - you will have to use sharing rules/manual sharing etc.
StephaneT
click Security Controls | Sharing Settings and Edit in the Organization Wide Defaults section