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Laurence OTooleLaurence OToole 

UNKNOWN_EXCEPTION error

Hi,

I'm getting an error as follows:

System.DmlException: ConvertLead failed. First exception on row 0; first error: UNKNOWN_EXCEPTION, An unexpected error occurred. Please include this ErrorId if you contact support: 395814895-36330 (1700716674): []

Class.MyLead.attachExistingConvert: line 52, column 1
Class.MyLead.convertLead: line 11, column 1
Trigger.LeadTrigger: line 4, column 1

Now, I'm not sure if I've posted in the right place but is there another support department I can contact to get more information on what is this UNKNOWN_EXCEPTION is?

Thanks
Eli Flores, SFDC DevEli Flores, SFDC Dev
In the upper right corner in your SFDC org, click on help and training. You can log a case there.
Laurence OTooleLaurence OToole
Hi,

That's what I did originally and when I wanted to log a case development related it wouldn't let me continue and suggested to continue to this forum hence the post.

Should I log this issue as something else?

Thanks