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Jennifer Johnson 8
Stop exact target integration (partially)
Currently Exact Target adds what we call "Individual Email Results" (a custom object in our SF). I want these to stop. When my email marketing manager asked ET, they said they couldn't. That we'd have to turn off ALL integration, which is not an option. Seems like this shouldn't be a big deal - but I am in way over my head with this stuff.
Can I just inactivate the custom object in SF?? These are using up all our storage and going forward we are going to get this data from Pardot.
Any help would be greatly appriciated!!
Can I just inactivate the custom object in SF?? These are using up all our storage and going forward we are going to get this data from Pardot.
Any help would be greatly appriciated!!
What version of the Salesforce Integration are you currently using?
Just wanted to follow up again and see what version of the Salesforce integration are you using?
Thanks!
Hi John,
Sorry, I'm not sure what version of integration we're using .. is there somwhere I can check to see?
Thanks,
Jennifer
ExactTarget for AppExchange - Person Account Installer Version Number: 8.0
and
ExactTarget for AppExchange - Fall 2007 (11/5/2007) Version Number: 1.2
do either of these help?
I have two answers for you.
1. You can disable the individual tracking on the email send screen. There is a checkbox named Stop Individual Tracking Results Populated.
2. You can go into ET and Delete Tracking Data in SF. Go to Tracking>Check the box of the job>Manage Salesforce Data.
So if you forget the first time, you can go into ET and delete IERs.
Please let me know if this answers your questions.
Also, you are on v2 of the Salesforce Integration.
Thanks!