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EJW
Summer '14 pre-release package install failing.
I have a package that installs and works fine in Spring '14 orgs, which is now failing with a generic error message in a Summer '14 pre-release org. I've opened a case on this but thought I'd post it here too in case I get a faster response via the boards. The case is 10613808 and the error I'm getting is:
I've attempted the install multiple times, with the same result. There is no exception e-mail sent to the package's notification user either.
Your requested install failed. Please try this again.
None of the data or setup information in your salesforce.com organization should have been affected by this error.
If this error persists, contact salesforce.com Support through your normal channels and reference number: 617773703-13439 (-48371664)
None of the data or setup information in your salesforce.com organization should have been affected by this error.
If this error persists, contact salesforce.com Support through your normal channels and reference number: 617773703-13439 (-48371664)
I've attempted the install multiple times, with the same result. There is no exception e-mail sent to the package's notification user either.
Package installations can only be done on same version of the org as the version on which the developer org holding the package is on.
For example, if the developer org on which the managed package is created is on Spring '14, and you are trying to install the package on an org which is on Summer '14 (like your pre-release org), the installation will fail. You can only install this package on orgs which are on Spring '14. This is expected behavior. Once your developer org gets upgraded to Summer '14, it should not be a problem anymore.
If this answers your question, please mark this as the Best Answer for this post, so that others can benefit from this post.
Thanks,
Shashank
Also, I have two major releases I'm testing, a 2.x release and a 3.x release (with a ton of changes from 2.x). The 2.x package installs in the Summer '14 pre-release org fine, but the 3.x package does not. I can't do a clean install of 3.x, nor can I upgrade from 2.x to 3.x as I get a similar error.