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SrikanthKuruvaSrikanthKuruva 

Account Manager for Customer Portal

I was reading through the "Implementing Salesforce Knowledge" guide and i came across the following line
"Customer Portal users and partner portal users inherit the category group visibility settings assigned to their account managers.".
I did not understand who the account manager would be for a given Customer Portal user.
ShashForceShashForce
Hi,

Account manager is the user who is the owner of the partner or customer "Account" record.

If this answers your question, please mark this as the Best Answer for this post, so that others can benefit from this post.

Thanks,
Shashank