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Ajay_SFDC
Trigger on Case is not firing after Submitting Case from WebToCase Form
Hi there ,
I am having a simple WebToCase form from which I am submitting Case to my SF org . The case is successfully creating in my org /sandbox.
But I want to do some manipulation on this case record coming from form. So I have written trigger to do the same .
Problem :
Trigger is not getting fired after submitting case . I have tried all the events before and after on trigger . But not able to trace this case record in the trigger .
I have some assignment rules on it . I tried with activating /deactivating it . I have checked the Api version of the class/trigger .
Any workaround on this issue ?
I have implmented it in a developer edition and its successfully firing the trigger . But in sandbox its not working :(
Thanks ,
Ajay
I am having a simple WebToCase form from which I am submitting Case to my SF org . The case is successfully creating in my org /sandbox.
But I want to do some manipulation on this case record coming from form. So I have written trigger to do the same .
Problem :
Trigger is not getting fired after submitting case . I have tried all the events before and after on trigger . But not able to trace this case record in the trigger .
I have some assignment rules on it . I tried with activating /deactivating it . I have checked the Api version of the class/trigger .
Any workaround on this issue ?
I have implmented it in a developer edition and its successfully firing the trigger . But in sandbox its not working :(
Thanks ,
Ajay
Ramu_SFDC
Really strange. Can you please post your code here so that I can see if there is anything you are mising.
Ramu_SFDC
Can you please confirm if the trigger firing when the case is created normally from the UI.