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Jacob W LandisJacob W Landis 

One user is having login problem

User can login through https://shibb-idp.georgetown.edu/idp/generateAuthnRequest.jsp , but she can not login through login.salesforce.com. the error she saw is "Remote Access Client The Single Sign-On Gateway Url is invalid". She is the only one having this problem. Any idea why this happen?
Please check out the Login Policy from Setup -> Domain Management -> My Domain, and make sure the option "Prevent login from https://login.salesforce.com" is unchecked.
Jacob W LandisJacob W Landis
We didn't have any domain set up in my domain page. Please see the screen shot below. I don't see any place  for "Prevent login from https://login.salesforce.com" in that page.

my domain screen shot
Jacob W LandisJacob W Landis
also, all other users don't have any problem login through login.salesforce.com
Jacob W LandisJacob W Landis
We have enabled the single sign on, should it cause this problem. I have vierified, other user having same issue as well.

Shri Vagicherla 1Shri Vagicherla 1
Hi, I was wondering if you had an answer for this. thanks