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Michael Hunt-ReyesMichael Hunt-Reyes 

Remedy Force - Trigger Application upon Submitting Ticket

Hello All,

I am new with Apex and have been researching how to do this for 2 days to no avail.

I have a simple question, can a class be activated based on any user clicking "Submit a ticket"

I am thinking that I can use .NET onclick() function, but have been unable to work out where to even start.

Any help, or points in the right direction would help.

Thanks,

-Mike
karnadesaikarnadesai
You can create a visualforce page and apex controller for achieving this, please see the following article
https://developer.salesforce.com/page/Creating_Custom_Actions_Using_Visualforce
Michael Hunt-ReyesMichael Hunt-Reyes
This was just the article that I was looking for. Thank you very much.