+ Start a Discussion
Semira@gmail.comSemira@gmail.com 

Salesforce1 app for android SSO sign in

Hi all,

I'm having this issue with my users not being able to sign in to android with SSO. Everytime I have to reset and set their user account to generic Salesforce.com site to have them login in. My users are using Android phone.

Is anyone else having this issue?
Best Answer chosen by Semira@gmail.com
Semira@gmail.comSemira@gmail.com
Okay so I found out the way to bring up the menu for SSO login is holding the little bar on the android phone, next to the home button, which apparantly call menu (I'm a new android user). There you should see an option to login with a new connection. In iPhone, it's the gear sign on top. 

This article definitely helped: 

https://developer.salesforce.com/page/Single_Sign-On_for_Desktop_and_Mobile_Applications_using_SAML_and_OAuth

All Answers

Rahul_sgRahul_sg
Yes, We are facing the same issue. We have opened a case with SFDC with this, looks like they are aware of this issue. No resolution yet.
Semira@gmail.comSemira@gmail.com
Okay so I found out the way to bring up the menu for SSO login is holding the little bar on the android phone, next to the home button, which apparantly call menu (I'm a new android user). There you should see an option to login with a new connection. In iPhone, it's the gear sign on top. 

This article definitely helped: 

https://developer.salesforce.com/page/Single_Sign-On_for_Desktop_and_Mobile_Applications_using_SAML_and_OAuth

This was selected as the best answer
cwongcwong
@Rahul_sg Were you able to get a response from SF Support about your issue? My company is trying to implement SSO in SF1  and all our testing w/ Android hasn't allowed us to get in.