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Shannon RussellShannon Russell 

Can you view attached files in an article in Knowledge on website using the Public Knowledge App?

I can see the attached files in Knowledge but when I open up the Public Knowledge url I only see the article with no attached pdf.  Its there a setting I am missing or is it not possible to view the files throught the PK?
Thanks
Ashish_SFDCAshish_SFDC
Hi , 


Can you please post screenshot of the article in your Salesforce org and PKB . 

Also what is the attachment file type, did you try on different browsers. 


Regards,
Ashish
Shannon RussellShannon Russell
I have attached a pic of both the article from salesforce and from the PKB. The attachment is a PDF and I tried to view the article with the attachment in Firefox, IE and Chrome with no luck. I can also view it when I preview the PKB through salesforce. Thanks, Shannon
Shannon RussellShannon Russell
Screenshot of what I see through the Public Knowledge BaseScreenshot of what I see while logged into Salesforce