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Justin Garey
Case feed layout
I like the layout in the doc below, but am unalbe to acheive this look and feel. i am only able to use the standard case feed layout. Any suggestions on to acheive this layout? The sample code is provided but not clear on how and where to apply
http://www.salesforce.com/us/developer/docs/case_feed_dev/
http://www.salesforce.com/us/developer/docs/case_feed_dev/
Before customizing Case Feed in the Salesforce console, make sure that you have the below mentioned (two) points.
>> Case Feed, Chatter, and feed tracking on cases are enabled in your organization. Refer to Implementing Case Feed for detailed information.
>> Your organization has at least one Salesforce console app. For more information, (https://help.salesforce.com/HTViewHelpDoc?id=console2_define_app.htm&language=en_US).
Also you can check this ( http://www.salesforce.com/us/developer/docs/api_console/Content/sforce_api_console_sample_vf.htm) link for more information.
Thanks
Pramod