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sharing Rule :- Hide cases based on Product
In Specific country there will be two set of different profile users working in parallel for a period of time and suppose both of them need to use same application, they’ll handle different product, is it possible to limit those users to access in application by product? As there will be risk if they can see each other’s case records in application. They are
In specific country, two vendors working parallel for two different products. We need to hide their cases from each other based on products.
Products:- access of set of products(P1) for Countrry C1
Users :- Different profile users can view only those cases related to P1
More Info - Suppose we have two set of vendors V1 and V2 and they have access on products P1 and P2.
Vender V1 created a case C1 and V2 created C2. we need to hide case C2 (created by V2) from V1 and vice
In specific country, two vendors working parallel for two different products. We need to hide their cases from each other based on products.
Products:- access of set of products(P1) for Countrry C1
Users :- Different profile users can view only those cases related to P1
More Info - Suppose we have two set of vendors V1 and V2 and they have access on products P1 and P2.
Vender V1 created a case C1 and V2 created C2. we need to hide case C2 (created by V2) from V1 and vice
All Answers
First of all sharing rules work on role basis not on profile basis. So you need to have V1 and V2 roles for corresponding users belongs to profiles for V1 and V2.
Now to restrict users belongs to Role V1 to case C1 only you can have a field (let's say 'User_role_for_shareing__c') on Case which identify users and role he has, this field will have value CV1 if case is created by user having role V1, CV2 in other case. Now enable sharing based on the field 'User_role_for_shareing__c' and its value.
Try and let us know if you face issues.