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Jose Figuereo
Chatter Feed vs. Questions & Answers
Hi,
I need assistance with some features found in Salesforce's Success Community vs. the standard Communitities that one can build in Salesforce as an organization for their clients.
We have a created a Community page in Salesforce and would like to be able to implement the ability to click on a person's profile and generate (see) all the "Questions and Answers" threads posted by the unique user.
I see that the feature is enabled in Salesforce's Success Community and we would like to enable it in our community as well. There appear to be distinct differences between: Chatter Feed vs. Questions/Answers and the documentation that one can find is always associated to Chatter feed but "Questions & Answers" is different.
Any help would be greatly appreciated.
Thanks!
Jose
I need assistance with some features found in Salesforce's Success Community vs. the standard Communitities that one can build in Salesforce as an organization for their clients.
We have a created a Community page in Salesforce and would like to be able to implement the ability to click on a person's profile and generate (see) all the "Questions and Answers" threads posted by the unique user.
I see that the feature is enabled in Salesforce's Success Community and we would like to enable it in our community as well. There appear to be distinct differences between: Chatter Feed vs. Questions/Answers and the documentation that one can find is always associated to Chatter feed but "Questions & Answers" is different.
Any help would be greatly appreciated.
Thanks!
Jose
Hi Jose,
It's definitely doable to show all questions and replies posted by a particular user, but there's setting to enable that. You'll need to build a custom VF page and related controller. Recommendation - create a custom subtab on the Profile page for your new custom page called something like "Questions/Replies" and show the related records there.
Thanks,
Phil