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Jose FiguereoJose Figuereo 

Chatter Feed vs. Questions & Answers

Hi,

I need assistance with some features found in Salesforce's Success Community vs. the standard Communitities that one can build in Salesforce as an organization for their clients.

We have a created a Community page in Salesforce and would like to be able to implement the ability to click on a person's profile and generate (see) all the "Questions and Answers" threads posted by the unique user.

I see that the feature is enabled in Salesforce's Success Community and we would like to enable it in our community as well. There appear to be distinct differences between: Chatter Feed vs. Questions/Answers and the documentation that one can find is always associated to Chatter feed but "Questions & Answers" is different.

Any help would be greatly appreciated.

Thanks!

Jose
Phil WeinmeisterPhil Weinmeister
Hi Jose,

Questions & Answers (i.e., Chatter Answers) has some overlapping functionality, but definitely differs from standard Chatter. Q&A is based on custom objects "Questions" and "Answers", which are a part of standard Chatter.

You would need to build a custom Visualforce page to display all Questions where CreatedBy = the User displayed in the current profile page. It's probably not too difficult, but there's nothing out-of-the-box to do this.

Thanks,
Phil