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Paul Mackintosh 3Paul Mackintosh 3 

Any solution to “Publisher Action disappears when switching between Salesforce console tabs”?

In my Salesforce developer org, I have created an app Foo1 that uses the console and displays Accounts and Contacts.

I have created a Publisher Action called FooAction:

<?xml version="1.0" encoding="UTF-8"?>
<QuickAction xmlns="http://soap.sforce.com/2006/04/metadata">
    <height>250</height>
    <label>FooAction</label>
    <page>Foo</page>
    <type>VisualforcePage</type>
    <width>-100</width>
</QuickAction>

I have created a Visualforce page Foo:

<apex:page >
    Foo
</apex:page>

I have added the action as a quick action on both the Contact and Account layouts:

...
<quickActionList>
    <quickActionListItems>
        <quickActionName>FooAction</quickActionName>
    </quickActionListItems>
...

In both Firefox 30.0 and IE 11 when I open 2 or more Accounts into Salesforce console tabs, when I switch between the tabs the contents of the FooAction Publisher Action become empty when navigating back to the tab on which it was previously displayed.


In Firefox attempting to refresh the Publisher Action iframe has no effect.

In IE attempting to refresh the Publisher Action iframe produces this message:

Is there anything I can do about this?


Paul Mackintosh 3Paul Mackintosh 3
I have also asked this on salesforce.stackexchange.com (http://salesforce.stackexchange.com/questions/46142/any-solution-to-publisher-action-disappears-when-switching-between-salesforce-c)